Deposit & Cancellation Policy

Effective November 1, 2025

To ensure we can provide the best care for all of our patients, deposits are required when scheduling appointments.

Exams (New & Existing Clients)

A $50 deposit is required at the time of scheduling to reserve your appointment. This deposit will be applied toward your final bill at the time of your visit.

• Cancellations: Appointments canceled at least 24 hours in advance will receive a full refund of the deposit.
• Rescheduling: If you reschedule within 24 hours of your appointment, your deposit will be transferred to the new date but will not be refundable.
• No-Shows: Failure to arrive for your appointment without prior notice will result in the forfeiture of your deposit.

Surgeries

A deposit equal to 50% of the high end of the estimate is required to schedule a surgical procedure.

• Cancellations: Procedures canceled at least 48 hours in advance will receive a full refund of the deposit.
• Rescheduling: If you reschedule within 48 hours of your procedure, your deposit will be transferred to the new date but will not be refundable.
• No-Shows: Failure to arrive for your scheduled procedure without notice will result in the forfeiture of your deposit.

We appreciate your understanding and cooperation. This policy allows us to maintain an efficient schedule and continue providing exceptional care to all of our patients.